I've completed the first episode, and I went to click on Episode 2, yet it just freezes the game. My friends are having the same problem.
I've tried re-downloading and installing Episode 2 again, but it still freezes the game.
Is a fix coming for this?
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theColster123Posted: 17/12/2009 Posts: 1 Member since: 17/12/2009
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JamesB_RSPosted: 17/12/2009 Posts: 184 Member since: 24/09/2009
Hi,
Sorry to hear about your issues, I currently have the testers looking at your issue and I will update you as soon as I know more. Any extra details you can give me will help in repoducing it here. Do you perhaps know what firmware you are running?
Thanks. -
FloydTheBarberPosted: 17/12/2009 Posts: 1 Member since: 17/12/2009
Got the same problem... I've got the latest firmware installed... -
sshaunssPosted: 17/12/2009 Posts: 6 Member since: 17/12/2009
I got the same problem got firmware 3.15 like everyone else it freezes everytime i click episode 2 this is very annoying and shouldnt of been put up for sale if its broken was going to buy all 6 as well but dont think i will any more. -
TKPosted: 17/12/2009 Posts: 2 Member since: 17/12/2009
I am reviewing the game for germany's best selling playstation magazine - and this is not a good start for the series. -
HikaKaoPosted: 17/12/2009 Posts: 3 Member since: 17/12/2009
Heya, I'm having the same problem. I've updated my PS3 to the latest firmware, but it still doesn't work.
Like, when I start the game and go into Episode 2's "folder" (Let's call it that. It's where you can pick Play Story, Options and such), it freezes, but the music continues to play, and the Home Button still works. Found a solution for that, by first going into the first episodes' "folder", go back to the main menu, and then into the second episode's "folder". Then it opens. But after picking Play Story, and select players and characters, it doesn't start. It's just a black screen, but again, the PS Home function still works.
Hope that it gets fixed soon, 'cause judging by the first episode, it's a good game. [: -
JamesB_RSPosted: 17/12/2009 Posts: 184 Member since: 24/09/2009
Glad to hear you enjoyed episode 1. We're so sorry that your having issues with episode 2. Thanks for the information it is really helpful, we have had no issues here and it has been in test for months. However, we are working on resolving it and I will update you all as soon as possible.HikaKaoPosted: 17/12/2009
Heya, I'm having the same problem. I've updated my PS3 to the latest firmware, but it still doesn't work.
Like, when I start the game and go into Episode 2's "folder" (Let's call it that. It's where you can pick Play Story, Options and such), it freezes, but the music continues to play, and the Home Button still works. Found a solution for that, by first going into the first episodes' "folder", go back to the main menu, and then into the second episode's "folder". Then it opens. But after picking Play Story, and select players and characters, it doesn't start. It's just a black screen, but again, the PS Home function still works.
Hope that it gets fixed soon, 'cause judging by the first episode, it's a good game. [:
Regards
James -
sshaunssPosted: 17/12/2009 Posts: 6 Member since: 17/12/2009
right this is annoying me now i want to play ep2 and find out what happens next. Also I dont get why this hasnt been removed from the psn store becuase if it doesnt work for so many people then other people are going to end up buying something that isnt working. -
JamesB_RSPosted: 17/12/2009 Posts: 184 Member since: 24/09/2009
As David mentioned in his thread, we have found the issue, it appears that the package for episode 2 is bad. The one we gave Sony appears fine, but the one on the Store seems bad. Sony are currently looking into the issue.sshaunssPosted: 17/12/2009
right this is annoying me now i want to play ep2 and find out what happens next. Also I dont get why this hasnt been removed from the psn store becuase if it doesnt work for so many people then other people are going to end up buying something that isnt working.
Sony have removed it from the store and we hope to get the replacement up ASAP. When it is up you should just be able to download episode 2 again and it will install it over the top of the old one. However, details of this will be given when we know.
We are all upset by this and promise that we will resolve it as fast as we can. -
FishFingersPosted: 17/12/2009 Posts: 5 Member since: 30/09/2009
I'm disappointed! I got home from work and really wanted to download them both, but I can't buy the bundle now because it has been taken offline. I'm not buying Episode 1 alone!
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